Terms & Conditions

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Last Updated: March 2026

1. Agreement to Terms

Welcome to Saba Chimney Sweep Services ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website at sabachimneysweepservices.com and all chimney-related services we provide.

By accessing our website, submitting a form, booking an appointment, or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of our website and services immediately.

2. Description of Services

Saba Chimney Sweep Services provides professional chimney and fireplace services, including but not limited to:

• Chimney cleaning and sweeping
• Chimney inspection (Level 1, Level 2, and Level 3)
• Chimney cap and crown repair or replacement
• Chimney liner installation and repair
• Chimney masonry repair and restoration
• Fireplace cleaning, maintenance, and repair
• Creosote buildup removal
• Smoke and draft problem diagnosis
• Animal and debris removal
• Dryer vent cleaning

Service availability may vary by location, scheduling, and technician availability. We reserve the right to modify, suspend, or discontinue any service at any time.

3. Service Area

We provide chimney services across multiple states and regions in the United States. Our service area is subject to change. Please contact us to confirm service availability in your location before booking.

4. Booking & Appointments

4.1 Scheduling

Appointments can be scheduled through our website, by phone at (339) 675-0302, or through our online booking page. When booking, you agree to:

• Provide accurate and complete contact information
• Provide the correct service location address
• Be present or have an authorized adult present at the scheduled time
• Provide reasonable notice if rescheduling is needed

4.2 Confirmation

All bookings are subject to confirmation. A submitted form or booking request does not guarantee a confirmed appointment until you receive confirmation from our team.

4.3 Cancellation & Rescheduling

• Please provide at least 24 hours notice for cancellations or rescheduling
• Contact us by phone at (339) 675-0302 or email at Info@sabachimneysweepservices.com
• Repeated no-shows without notice may result in a cancellation fee or affect future booking privileges
• We reserve the right to cancel or reschedule appointments due to weather, emergencies, or other factors beyond our control

4.4 Property Access

You agree to provide our technicians with safe, clear, and reasonable access to the chimney, fireplace, and roof. This includes:

• Ensuring clear access to the work area
• Securing all pets during the service visit
• Informing us of any known hazards, structural issues, or safety concerns
• Providing access to electrical outlets if needed for equipment

5. Pricing & Payment

5.1 Estimates

• Service prices provided online, by phone, or in promotional materials are estimates only
• Final pricing is confirmed after on-site inspection and assessment
• Additional work or issues discovered during service will be quoted and require your approval before proceeding

5.2 Payment Terms

• Payment is due upon completion of service unless otherwise arranged in writing
• We accept major credit cards, debit cards, checks, and cash
• All payments are processed securely through PCI-compliant third-party processors
• We do not store your credit card information on our servers

5.3 Promotional Offers

Promotional pricing, discounts, and special offers are subject to terms stated at the time of the promotion. Offers cannot be combined unless explicitly stated and are valid for a limited time.

6. SMS/Text Messaging Terms

6.1 Types of Messages

We send transactional and operational SMS messages only:

• Appointment confirmations and reminders
• Technician en-route and arrival notifications
• Job status updates and service completion alerts
• Responses to your service inquiries

We do NOT send marketing, promotional, or advertising text messages.

6.2 Frequency & Costs

Message frequency varies based on your service activity. Message and data rates may apply based on your mobile carrier and plan. Contact your carrier for details.

6.3 Opt-Out

• Reply STOP to any message to immediately unsubscribe
• Reply HELP for assistance and contact info
• Call (339) 675-0302 or email Info@sabachimneysweepservices.com

After opting out, you will receive one final confirmation message. Opting out of SMS will not affect your ability to receive our services.

6.4 Privacy & Third-Party Sharing

Your phone number is never sold, rented, or shared with third parties for marketing purposes. See our Privacy Policy for full details.

6.5 Carrier Liability

Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to your carrier's network capabilities.

7. Website Use

7.1 Acceptable Use

When using our website, you agree not to:

• Use the site for any unlawful, fraudulent, or harmful purpose
• Submit false, misleading, or spam content through our forms
• Attempt to gain unauthorized access to our systems or data
• Interfere with or disrupt the website's functionality
• Scrape, crawl, or extract content without authorization
• Use automated bots to submit forms or requests

7.2 Intellectual Property

All content on our website — including text, images, graphics, logos, icons, design elements, and code — is the property of Saba Chimney Sweep Services or its licensors and is protected by U.S. and international copyright and trademark laws. Unauthorized reproduction, distribution, or use is prohibited.

7.3 Third-Party Links

Our website may link to third-party websites (Google Maps, review platforms, social media, etc.). We are not responsible for the content, accuracy, or privacy practices of external sites.

8. Google Ads & Advertising Disclosures

9. Limitation of Liability

To the maximum extent permitted by applicable law:

• Saba Chimney Sweep Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from use of our website or services
• Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim
• We are not liable for pre-existing conditions discovered during inspection or service
• We are not liable for damages caused by factors outside our reasonable control, including weather, building code violations, or third-party modifications

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

10. Warranty & Guarantees

We stand behind the quality of our work. Warranty terms vary by service type and will be communicated at the time of service. Our warranties do not cover:

• Damage caused by improper use, neglect, or lack of regular maintenance
• Pre-existing damage or deterioration
• Damage from natural disasters, severe weather, or acts of God
• Modifications or repairs performed by third parties after our service
• Normal wear and tear

11. Indemnification

You agree to indemnify, defend, and hold harmless Saba Chimney Sweep Services, its owners, officers, employees, agents, and contractors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney's fees) arising from:

• Your violation of these Terms
• Your misuse of our website or services
• Any inaccurate information you provide
• Your violation of any applicable law or regulation

12. Dispute Resolution

In the event of a dispute arising from these Terms or our services:

• Both parties agree to first attempt to resolve the dispute informally by contacting us directly
• If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association
• Class action lawsuits and class-wide arbitration are waived to the extent permitted by law

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States of America, without regard to its conflict of law provisions. Any legal proceedings shall be conducted in the state or federal courts located in Massachusetts.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a new "Last Updated" date. Your continued use of our website or services after any changes constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Saba Chimney Sweep Services regarding your use of our website and services, superseding all prior agreements, representations, and understandings.

17. Contact Us

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